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Voice typing in Crisp

Crisp is live chat for small teams, where the person replying is often the founder. Typally types what you say straight into Crisp — hold a key, talk, let go — so you can dictate anywhere Crisp lets you type.

We make Typally, so treat this as a vendor's guide. Where Crisp has a built-in option we say so, including when it is the better choice.
Dictate into Crisp Free — 100 minutes of dictation every month. No card, no trial countdown.
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In short

  • Crisp's own dictation: Canned responses and AI features by plan.
  • What Typally does instead: works above the app rather than inside it — Crisp sees ordinary typed text.
  • Best used for: live chat replies

Does Crisp have built-in dictation?

Canned responses and AI features by plan. No dictation.

Why dictate in Crisp at all?

Live chat has a clock on it and small teams have nobody dedicated to it. The founder answers between other work, so replies are short, and short replies to a confused customer generate three more messages.

In practice people use it for: Live chat replies, canned response text, internal notes, and knowledge base articles.

How to dictate in Crisp

Typally runs in the background and types into whatever window has focus, so there is nothing to install inside Crisp:

1

Install Typally

Windows or macOS, then sign in. No card for the free tier.

2

Open Crisp and click where you want the text

Put the cursor in the field you are about to fill — Crisp decides where the text lands, not Typally.

3

Press and speak

Hold, talk, release. Long passages are fine.

4

Read it before you move on

Enter sends in the chat composer, so a dictated return posts a half-finished reply mid-thought.

What Typally adds in Crisp

Typally types into the Crisp composer fast enough to matter in a live conversation — a full three-sentence answer takes about as long as saying it. Watch the Enter-sends behaviour, and compose longer replies with that in mind.

What this looks like in practice

A founder answering chat between meetings speaks the complete answer instead of sending 'let me check'. The conversation ends in one exchange rather than dragging across the afternoon.

One habit that makes it work better

Answer completely the first time. In live chat a full answer ends the conversation; a partial one starts a negotiation.

What to watch out for in Crisp

Enter sends in the chat composer, so a dictated return posts a half-finished reply mid-thought.

Frequently asked questions

Does Crisp have voice input?

No. Composing is typed.

Can I dictate knowledge base articles in Crisp?

Yes, and it is a good use — articles reduce the chats you have to answer live.

Does it work in the Crisp desktop app?

Yes, the same as the web version.

Try it in Crisp

Free plan: 100 minutes of dictation a month, no card. Pro is $7.99/month if you want more.

Try Typally free

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