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Voice typing in Tidio

Tidio pairs chatbots with live chat, and the bot's script is written by a human. With Typally you hold a hotkey, speak, and the text lands in Tidio exactly where your cursor was.

This is a vendor guide from the makers of Typally. Anything we say about Tidio is worth verifying — third-party features change without notice.
Dictate into Tidio Free — 100 minutes of dictation every month. No card, no trial countdown.
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In short

  • Tidio's own dictation: Chatbot flows and AI replies.
  • What Typally does instead: covers Tidio and every other program on the machine with one hotkey.
  • Best used for: chatbot flow messages

Does Tidio have built-in dictation?

Chatbot flows and AI replies. No dictation of your speech.

Why dictate in Tidio at all?

A chatbot is only as good as the answers somebody wrote into it. Building a flow means drafting dozens of short messages, each of which should sound like a person, and it is tedious enough that most flows stay generic.

In practice people use it for: Chatbot flow messages, live chat replies, canned responses, and the fallback text when the bot gives up.

How to dictate in Tidio

There is no Tidio extension or add-in involved — Typally behaves like a very fast keyboard:

1

Install Typally

Windows or macOS, then sign in. No card for the free tier.

2

In Tidio, click the field before you speak

Make sure Tidio has the cursor in the intended field; that is the only thing that decides where words appear.

3

Hold the hotkey and talk

Say the whole thought, then let go. No time limit.

4

Read it before you move on

Flow editors put each message in its own small field. Click into the specific node before dictating.

What Typally adds in Tidio

Typally types into each flow node and the live chat composer alike, so writing fourteen short human-sounding messages becomes a fifteen-minute job. Spoken phrasing is naturally more conversational, which is exactly the register a chat widget needs.

What this looks like in practice

A store owner rewrites a fourteen-node chatbot flow by speaking each message as if answering in person. The bot stops feeling like a wall and starts deflecting the questions it was built for.

One habit that makes it work better

Write the bot's handover message properly. The moment a bot admits it cannot help is the moment a customer decides how they feel about you.

What to watch out for in Tidio

Flow editors put each message in its own small field. Click into the specific node before dictating.

Frequently asked questions

Does Tidio have speech-to-text?

No. Flows and replies are typed.

Can I dictate chatbot flow messages?

Yes, one node at a time — each message is a separate field.

Does dictation help with live chat speed?

It makes composing faster. Whether that moves your response time depends where your time currently goes.

Try it in Tidio

Free plan: 100 minutes of dictation a month, no card. Pro is $7.99/month if you want more.

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Also dictate in: Crisp · LiveChat · Intercom · see all apps