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Voice typing in PagerDuty

Everything written in PagerDuty is read by someone half asleep and under pressure. Typally types what you say straight into PagerDuty — hold a key, talk, let go — so you can dictate anywhere PagerDuty lets you type.

Yes, we build Typally. That is also why the section on PagerDuty's built-in option is honest: people who switch after trying both are the ones who stay.
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In short

  • PagerDuty's own dictation: None. Incident notes, postmortems and service descriptions are typed.
  • What Typally does instead: puts text wherever the cursor is, in PagerDuty or in anything else you have open.
  • Best used for: incident notes during response

Does PagerDuty have built-in dictation?

None. Incident notes, postmortems and service descriptions are typed.

Why dictate in PagerDuty at all?

Incident response is the worst possible time to type. You are diagnosing, coordinating and communicating at once, and the notes that would make the postmortem useful are the first thing dropped.

In practice people use it for: Incident notes during response, status updates to stakeholders, postmortem narratives, and escalation policy documentation.

How to dictate in PagerDuty

There is no PagerDuty extension or add-in involved — Typally behaves like a very fast keyboard:

1

Download and sign in

Grab the build for your platform and create an account.

2

Open PagerDuty and click where you want the text

Click first. Typally types into PagerDuty wherever the caret already is, with no idea what that field is for.

3

Talk while holding the key

The recording lasts exactly as long as you do.

4

Read it before you move on

During an incident you may be on a bridge call with your microphone live. Mute before using push-to-talk dictation.

What Typally adds in PagerDuty

Typally types incident notes as the incident unfolds, which is the only way a timeline stays accurate — memory reorders events within hours. Mute yourself first if you are on an incident bridge, since push-to-talk dictation will otherwise be heard by everyone on the call.

What this looks like in practice

An engineer narrates the timeline into the incident as it unfolds — what was observed, what was tried, what changed. The postmortem is written from facts rather than from four people's conflicting recollections.

One habit that makes it work better

Dictate incident notes as you go rather than reconstructing afterwards. A timeline written live is accurate; one written the next morning is a story.

What to watch out for in PagerDuty

During an incident you may be on a bridge call with your microphone live. Mute before using push-to-talk dictation.

Frequently asked questions

Does PagerDuty have dictation?

No. Notes and postmortems are typed.

Why write incident notes live?

Because the timeline is the postmortem's evidence, and memory reorders events within hours.

Can I dictate while on an incident bridge?

Only if you mute first — otherwise the bridge hears your dictation.

Try it in PagerDuty

Free plan: 100 minutes of dictation a month, no card. Pro is $7.99/month if you want more.

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Also dictate in: Datadog · ServiceNow · Sentry · see all apps