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Alert conditions fire at inconvenient hours and explain nothing about themselves. Hold a key and talk: Typally transcribes and types it into New Relic without you touching the keyboard.
This is a vendor guide from the makers of Typally. Anything we say about New Relic is worth verifying — third-party features change without notice.None. Alert descriptions, workflow notes and dashboards are typed.
Observability platforms make it easy to create alerts and hard to remember why each threshold is what it is. The engineer woken by one has to reverse-engineer the intent from a number.
In practice people use it for: Alert condition descriptions, runbook links and notes, dashboard documentation, and incident timelines.
Nothing changes inside New Relic itself. Typally sits in the tray and types into the focused window:
Install, sign in, and it waits in the tray.
The cursor position is the whole instruction — New Relic routes the keystrokes from there.
Nothing truncates part-way through.
Alert descriptions surface in notifications, so keep them short enough to read on a phone screen.
Typally types into alert descriptions and incident notes, which makes writing them during an incident realistic rather than aspirational. Notes captured live are accurate; notes written the next morning are a story, and speaking is what makes live capture possible.
An on-call engineer rewrites the descriptions on the twelve noisiest alerts, speaking each one. The next rotation resolves four without escalating, because the notification said what to check.
Put the first diagnostic step in the alert description itself. Not a link to a runbook nobody can find at 3am — the actual first thing to check.
Alert descriptions surface in notifications, so keep them short enough to read on a phone screen.
No. All text entry is typed.
What the condition means and the first thing to check. That is what the notification carries.
Yes, and writing them live produces a far more accurate postmortem than reconstructing afterwards.
There is a permanent free tier of 100 minutes a month. Pro costs $7.99/month and raises the limit.
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