Dictate in any app · CRM

Voice typing in Close

Close is built for high-volume calling, which means high-volume note-taking. Typally puts your words into Close the moment you release the key, in whichever field you left the cursor.

Written by the team behind Typally. Close's own features are described as accurately as we can — check them yourself before switching anything.
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In short

  • Close's own dictation: Call recording and, on some plans, transcription of the call itself.
  • What Typally does instead: works above the app rather than inside it — Close sees ordinary typed text.
  • Best used for: call notes and outcomes

Does Close have built-in dictation?

Call recording and, on some plans, transcription of the call itself. That transcribes the conversation, not the note you write about it.

Why dictate in Close at all?

A rep making sixty calls a day cannot type notes between them. Recordings help, but nobody relistens to sixty calls — the note is what gets read, and it is the thing there is no time for.

In practice people use it for: Call notes and outcomes, next-step context, email follow-ups, and the summary that goes to a manager.

How to dictate in Close

Because Typally types at the system level rather than plugging into Close, setup is the same everywhere:

1

Install Typally

Windows or macOS, then sign in. No card for the free tier.

2

In Close, click the field before you speak

Make sure Close has the cursor in the intended field; that is the only thing that decides where words appear.

3

Press and speak

Hold, talk, release. Long passages are fine.

4

Read it before you move on

If you are still connected, your microphone is live to the call. Hang up before dictating.

What Typally adds in Close

Typally records for as long as you hold the key and types clean text into Close's note field, so a real outcome note fits in the gap between calls. Mind the obvious: hang up first, because a live call has your microphone.

What this looks like in practice

A rep who used to leave notes blank starts speaking twenty seconds after each call. The manager's Monday review changes from guesswork to reading, and coaching finally has something to work from.

One habit that makes it work better

Speak the note in the gap before dialling again. Thirty seconds of speech is a usable record; the alternative is a blank field and a recording nobody will open.

What to watch out for in Close

If you are still connected, your microphone is live to the call. Hang up before dictating.

Frequently asked questions

Does Close transcribe calls?

Call transcription is available on some plans. That is the conversation, not your own summary of what to do next.

Is a recording enough?

Rarely. Nobody relistens at volume. The written outcome is what the pipeline runs on.

Can I dictate follow-up emails in Close?

Yes — the composer is an ordinary text field.

Try it in Close

The free plan gives you 100 minutes a month without a card — enough to find out whether talking beats typing for you.

Try Typally free

Also dictate in: Salesforce · Outreach · Apollo.io · Zoho CRM · Attio · see all apps